Support
Contact support
Guest orders are welcome. You don't need to sign in or create an account for order tracking or support.
Track a guest order
Check the email you used at checkout for your order confirmation. We'll send carrier tracking to the same address when it's available. Use those tracking details to follow your delivery without signing in.
Get order help
Email us from the address you used at checkout and include your Model Car Center order number from the confirmation email. If the email is missing, check spam first, then contact us with your checkout email and purchase date so we can help locate the order.
For a Model Hunt, include its reference code.
Need help getting your first models listed?
Email support with your store name and the step where you are stuck. You can ask for help preparing your first spreadsheet or request a short setup session. The owner will confirm availability by email; there is no automatic booking or guaranteed review time.
Request seller setup helpPrivacy & data deletion requests
Business details
- Trading name
- Model Car Center
- Legal operator
- KM Venture Group
- Mailing address
- Model Car Center 4101 Dublin Blvd Ste F - 1139 Dublin, CA 94568-4603 United States
- Customer support and privacy requests
- support@modelcarcenter.com
Independent sellers are identified on their storefronts and product pages. Contact support before mailing an item; the business mailing address is not a return authorization.